A Message From Frank Keane BMW

Dear Customers,
 
With the rapidly developing COVID-19 situation in the interest of safety for our Customers and Staff, we are following the latest Government and HSE directives and as such, effective from midnight 27th of March 2020 we are now temporarily closing our physical showroom facilities at Blackrock & Naas rd. until further notice.
 

Our main reception telephone lines remain open and any Customer questions or queries can be managed on the following numbers Frank Keane Naas rd. 01 240 5666 & Blackrock 01 240 5600. Please note these calls will be diverted to our staff who are working remotely from home & we are endeavouring to hold these lines open for priority & Emergency services support wherever possible       

Our online services remain fully operational at this time so our Customers can; request a valuation for their trade in, utilise the “Live chat” functionality, book a future service, pay a reservation deposit and submit a finance application online through our websites. These platforms are also being supported remotely by our Staff who are operating from home so please bear with us if you experience a slight delay.

All emergency (out of hours) calls will be handled by BMW Emergency Service our national recovery provider which can be reached on: 1800 409 900. All routine service booking enquires will be via our website & live chat until our showrooms reopen.

For customer service queries the BMW Customer Service line remains open and can be reached on: 1890 719 421.

We will continue to keep this page updated with the latest information and guidance. We recognise that this is an extremely difficult & anxious time for all individuals, families, businesses & the wider community & we really appreciate your continued business and support.

The Frank Keane BMW team
 

If you would like to get in contact, please fill out the form below and a member of the team will be in touch: